Privacy Policy
Updated: October 1, 2018
Loyalty Grades, LLC d/b/a SnapSuggest (herein "SnapSuggest", "we" or "our") provides services and mobile apps (collectively, the "Services") to customers that offer such customers and their end users (hereinafter "you") various opportunities, including but not limited to: (i) a forum to interact with other SnapSuggest users in the same company, (ii) the ability to post and share suggestions, (iii) an opportunity to vote on suggestions, and (iv) a venue to post comments about other employees' suggestions. In this Privacy Policy ("Policy"), we describe how we collect, use, and disclose information that we obtain about users of our Services, which are available via mobile applications offered in the Apple and Android app stores. Your use of our Services, and any dispute over privacy, is subject to this Policy and our Terms of Service, including its applicable limitations on damages and the resolution of disputes, which is incorporated by reference into this Policy.
What Information Do We Collect About You & Why?
- Account Information. When you download and use our mobile app, we assign you a username. When you mark a suggestion or comment as anonymous, our system does not track your name or email address.
- Your Content and Usage. We collect the content you submit to the Services (posts, replies and votes), as well as information about when you submitted the content, when it was viewed, and other activities.
- Information We Collect Automatically . We may automatically collect the following information about your use of the Services: access time, device ID, application ID or other unique identifier; domain name, IP address, screen views; geo-location data (with your permission); language information; device name and model; operating system information; your activities within the Services; and the length of time that you are logged in. We may combine this information with other information that we have collected about you.
- Social Media Sites. You can like us on Facebook, follow us on Twitter, and promote us on other social media sites. We collect information about who has liked us or followed us. However, we don't associate your social media account with your SnapSuggest account.
How We Use Your Information
In general, we use the information we collect about you to provide and operate the Services, to respond to your requests, and to provide customer service and technical support. We may also use your information:
- To tailor the information that we may send or display to you, offer location customization, send you push notifications and alerts, and to otherwise personalize your experiences while using our Services.
- To send you notices.
- To better understand how users access and use our Site and Services, both on an aggregated and individualized basis, in order to improve our Site and Services and respond to user desires and preferences, and for other research and analytical purposes.
Invite Contacts
You can choose to share any suggestions or comments by using the "share" feature which launches an email.
Your Posts
You cannot delete content you have posted (including suggestions and comments).
Push Notifications/Alerts
We may send push notifications or alerts to your device. You can deactivate these messages at any time by changing the notification settings on your device or by changing your SnapSuggest settings.
Phishing
Identity theft and the practice currently known as "phishing" are of great concern to us. Safeguarding information to help protect you from identity theft is a top priority. We do not and will not, at any time, request your credit card information, your Account information, login password, or national identification numbers in a non-secure or unsolicited e-mail or telephone communication.
Third Party Analytics
We may use automated devices and applications, included those offered by third parties to evaluate usage of our Services. We also may use other analytic means to evaluate our Services. We use these tools to help us improve our Services, performance and user experiences. We do not share your personal information with these third parties.
Third-Party Links
As a resource to our visitors, SnapSuggest provides links to other websites. Please be aware that these other websites are not covered under SnapSuggest's Privacy Policy. We suggest that when linking to another site, you always read that web site's privacy policy before volunteering any personally identifiable information. SnapSuggest is responsible for only the privacy statement and content of this Web site. We are not responsible for the privacy practices or the use of cookies on Web sites through which you have accessed the SnapSuggest website or to other sites that you may access following your use of the SnapSuggest website.
Minors
You must be at least 18 to use our Services. Our Services are not designed for children under 17. If we discover that a child under 13 has provided us with personal information, we will delete such information from our systems.
Contact Us
If you have questions about the privacy aspects of our Services or would like to make a complaint, please contact us.
Changes to this Policy
This Policy is current as of the Effective Date set forth above. We may change this Policy from time to time, so please be sure to check back periodically. We will post any changes to this Policy on this page. If we make any changes to this Policy that materially affect our practices with regard to the personal information we have previously collected from you, we will endeavor to provide you with notice in advance of such change by highlighting the change on our Site, providing notice in our mobile app, or by emailing you.